Is my family eligible for tax benefits?

We send your credit balance to you through direct deposit. After you set up direct deposit, you may either stop in to meet with your student services counselor, or contact us by phone or email to initiate your direct deposit transfer.

You can learn more about how to request a refund here.

Unfortunately, we do not have the permission to reset usernames or passwords for authorized users.

If you have forgotten your username, you will need to have your student reset your access to their account.

If you have forgotten your password, you can change it by clicking the “forgot password” link, which will send an email with instructions on how to reset your password. If no email has been received, we advise you to check your spam folder.

If your financial aid exceeds your charges, or your account is overpaid, you may be eligible for a refund, available after registration, which can be used for your out-of-pocket expenses, such as books and supplies. You must sign up for direct deposit in MITPay before requesting these funds.

To be paid for employment at MIT you must also sign up for Payroll Direct Deposit in Atlas.

MITPay and Atlas are two unique systems; you must fill out both direct deposit forms to receive their corresponding services.

The charges on your student account originate from different MIT departments. SFS is responsible for billing you for those charges. For a question about a specific charge please contact the MIT department where the charge originated. The department contact information is listed on your MITPay statement on the same line as the charge.

Your department processes your teaching or research assistant award. Once it has been processed it will be reflected on MITPay. Please contact your department with further questions about processing.