Frequently Asked Questions
- Why isn’t my TA/RA reflected on my bill?
- Who do I contact about one of the charges on my bill?
- I forgot my MITPAY authorized payer username and/or password. How do I retrieve them?
- Is my family eligible for tax benefits?
- How do I access my credit balance?
- I thought I already signed up for direct deposit, why do I have to do it again?