Contact
Please don’t hesitate to contact us with questions about your financial aid, bills, payments, loans, and work. We can set up an appointment and talk on the phone or over Zoom for all interested students and families.
General questions
Not sure where to start? Ask us!
Main contact
Phone: 617.258.8600
Fax: 617.648.9968
sfs@mit.edu
Office and address
Student Financial Services
Massachusetts Institute of Technology
77 Massachusetts Ave.
Cambridge, MA 02139
Virtual office hours
Current office hours as of July 1, 2020
Monday, Wednesday, Friday: 9 AM–5 PM
Tuesday and Thursday: 10 AM–5 PM
Billing and customer service
Our customer service counselors are working remotely and will assist you with any questions you may have.
Main contact
Phone: 617.258.8600
Fax: 617.648.9968
sfs@mit.edu
Financial aid
Financial aid counselors are assigned according to the first letter of the student’s last name and will guide you through the financial aid process. We are working remotely and all of the contact information below is still up-to-date—so please feel free to reach out.
Main contact
Room 11-320
Phone: 617.258.8600
Fax: 617.648.9968
Email: sfs@mit.edu
Last names: A–Do, Ti–V
Last names: Dp–Ke, W–X
Last names: Kf–Nn, Y–Z
Last names: No–Th
Get a loan
Loan guidance counselors are assigned according to the first letter of the student’s last name and will guide you through the loan application process. We are working remotely and all of the contact information below is still up-to-date—so please feel free to reach out.
Main contact
Phone: 617.258.8600
Fax: 617.648.9968
Email: getaloan@mit.edu
Last names: A–G
Last names: H–O
Last names: P–Z
Repaying loans
A counselor is available to work with you on issues related to repaying your education loan(s) while you are a student and after you leave the Institute.
Main loans contact
Room 11-120
Phone: 617.252.1011
Fax: 617.648.9968
loan-services@mit.edu
Student jobs
Our staff members can assist you with questions on student employment during the academic year or summer.
Main jobs contact
Room 11-320
Phone: 617.258.8600
Fax: 617.648.9968
seo-www@mit.edu