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Paying your bill: Request a refund

If your account balance is negative, it means that you have a credit and may be entitled to a refund.

Refunds are available after the semester starts and after all of your anticipated credits are applied to your account. We recommend that you set a reminder for yourself to check for a refund after the beginning of the semester as our system will not alert you if one is available.

Before applying for a refund, please check your current “Student Account Balance” on your MITPay landing page to confirm that there haven’t been any updates. Sometimes, if financial aid is received after the bill date, you will have an updated account balance that is different from the one shown on your billing statement.

If you have any questions about refunds, contact your financial aid counselor.

Step 1: Set up an MITPay eRefund account

Log in to MITPay and click “eRefunds” in the menu bar.

Click “Set Up Account” to add your banking information.

Step 2: Request a refund

Email us at sfs@mit.edu from your MIT email address to request a refund. After it’s processed, funds will be sent to your bank account within 2–3 business days.

Authorized users may not request a refund on a student’s behalf—the request must come directly from the MIT student.

Please note: Overpayments exceeding billed charges by over $2,000 cannot be accepted, and will be returned in their entirety at the expense of the payer. See our policies for more details.