Who do I contact about one of the charges on my bill?
The charges on your student account originate from different MIT departments. SFS is responsible for billing you for those charges. For a question about a specific charge please contact the MIT department where the charge originated. The department contact information is listed on your MITPay statement on the same line as the charge.
We are available virtually from January 3–28. You can reach us via phone and email Monday through Friday from 10 AM–5 PM. The SFS office is closed for walk in service during this time.