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Update July 2021: Although our campus office is still closed, we are available via phone, email, and Zoom. Our hours are Monday/Wednesday from 9–5, Tuesday/Thursday from 10-5, and Friday from 9-3. If you would like to learn more about MIT’s plans for summer and fall, please visit the MIT Now website.

I have a negative balance on my bill. What does this mean?

A negative balance indicates that your bill was overpaid and that you may be eligible for a refund. You may only receive your refund after the semester starts and your anticipated credits are disbursed to your student account.

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