Frequently Asked Questions
- Why am I being asked to verify my FAFSA?
- Why isn’t my TA/RA reflected on my bill?
- I plan to waive health insurance, do I need to pay for it until the waiver is processed?
- What is the student life fee for? Is it a requirement?
- When will my bill be updated to show my recent payment?
- Who do I contact about one of the charges on my bill?
- I have a negative balance on my bill. What does this mean?
- Can I pay my bill with a credit or debit card?
- How can my family make a payment if we do not have a U.S. bank account?
- Why is my student loan not credited to my account?
- I forgot my MITPAY authorized payer username and/or password. How do I retrieve them?
- Is my family eligible for tax benefits?
- Can I get a refund if I withdraw for medical reasons? Can I protect myself if I do need to withdraw?
- Can I get funding help for graduate summer school?
- Can I get funding help for my graduate study abroad?
- I’m planning to leave; what happens to my financial aid?
- I am a graduate student, can I take a leave of absence or withdraw?
- Does MIT offer scholarships/grants to graduate students?
- When will my loans be reflected on my account?
- How do I access my credit balance?