Skip to content ↓

Please note: Student Financial Services will be open on Wednesday, November 26 with in-person services available from 10 AM to 2 PM and phone support from 10 AM to 4 PM. We will be closed on Thursday, November 27 and Friday, November 28 in observance of Thanksgiving.

I forgot my MITPay authorized payer username and/or password. How do I retrieve them?

Unfortunately, we do not have the permission to reset usernames or passwords for authorized users.

If you have forgotten your username, you will need to have your student reset your access to their account.

If you have forgotten your password, you can change it by clicking the “forgot password” link, which will send an email with instructions on how to reset your password. If no email has been received, we advise you to check your spam folder.

Did you find this article helpful?