Why is my student loan not credited to my account?
If this is the first time you are borrowing from a specific loan program you may need to complete the requirements by signing a promissory note and completing entrance loan counseling. Check with a member of the financial aid delivery team for more information on these requirements.
We are available virtually from January 3–28. You can reach us via phone and email Monday through Friday from 10 AM–5 PM. The SFS office is closed for walk in service during this time.