Why is my student loan not credited to my account?
If this is the first time you are borrowing from a specific loan program you may need to complete the requirements by signing a promissory note and completing entrance loan counseling. Check with a member of the financial aid delivery team for more information on these requirements.
We are available virtually M–Th from 10 AM–5 PM, and Friday from 10 AM–3 PM. Our walk-in hours vary, so please be sure to check before visiting us on campus.