Frequently Asked Questions
- Can I get a refund if I withdraw for medical reasons?
- When will my loans be reflected on my account?
- Does MIT offer scholarships/grants to graduate students?
- Why is my student loan not credited to my account?
- How do I access my credit balance?
- I forgot my MITPay authorized payer username and/or password. How do I retrieve them?
- Who do I contact about one of the charges on my bill?
- I thought I already signed up for direct deposit. Why do I have to do it again?
- Is my family eligible for tax benefits?
- Why isn't my TA/RA reflected on my bill?
- How do I access my credit balance?
- When will my loans be reflected on my account?
- I thought I already signed up for direct deposit. Why do I have to do it again?
- I forgot my MITPay authorized payer username and/or password. How do I retrieve them?
- Why is my student loan not credited to my account?
- How can my family make a payment if we do not have a U.S. bank account?
- Can I pay my bill with a credit or debit card?
- I have a negative balance on my bill. What does this mean?
- Who do I contact about one of the charges on my bill?
- When will my bill be updated to show my recent payment?
However, some students also take out optional tuition insurance coverage in case they need to withdraw for medical reasons. MIT offers tuition insurance through GradGuard, a third-party vendor that works with the Institute.
This is absolutely optional, but some of our students do take advantage of the protection.
Plans can provide coverage for tuition and fees, including housing and dining charges if applicable. You are eligible for up to a 100% refund—depending upon the policy you choose—if you withdraw due to a medical reason including mental health conditions. Information on the tuition insurance plan is available at GradGuard.com/Tuition/MIT or by calling 1.877. 794.6603.Please note: The deadline to enroll is the day before classes begin each semester.
After you have completed the necessary loan requirements, your federal loans will disburse to your student account once your term registration becomes official, usually within the first two weeks of the term. Federal loans will be split evenly between all registered terms for the academic year. The amount of your federal loan will always be slightly more than the amount disbursed to your student account due to federal loan origination fees.
Private loan funds are received from your third-party lender and therefore the date the funds are sent to MIT is determined by your lender. Most private lenders will notify you that your funds have been sent to MIT.
We send your credit balance to you through direct deposit. After you set up direct deposit, you may either stop in to meet with your student services counselor, or contact us by phone or email to initiate your direct deposit transfer.
You can learn more about how to request a refund here.Unfortunately, we do not have the permission to reset usernames or passwords for authorized users.
If you have forgotten your username, you will need to have your student reset your access to their account.
If you have forgotten your password, you can change it by clicking the "forgot password" link, which will send an email with instructions on how to reset your password. If no email has been received, we advise you to check your spam folder.
The charges on your student account originate from different MIT departments. SFS is responsible for billing you for those charges. For a question about a specific charge please contact the MIT department where the charge originated. The department contact information is listed on your MITPay statement on the same line as the charge.
MITPay and Atlas are two unique systems; you must fill out both direct deposit forms to receive their corresponding services.
You may be eligible to claim federal income tax credits for qualified tuition and related expenses for yourself, dependent child, or other qualified family members.
Form 1098-T is an informational tax document prepared by colleges and universities to report payments of qualified tuition and related expenses, as well as scholarships and grants that are paid out during the calendar year. We issue the 1098-T form only to degree-seeking students whose scholarships and grants do not exceed qualified tuition and related expenses for the calendar year.
For more information on education tax incentives, including the American Opportunity Tax Credit and Lifetime Learning Credit, we recommend that you consult a qualified tax advisor. You can also refer to IRS.gov for information on tax benefits for education or by calling their help line at 800.829.1040.Your department processes your teaching or research assistant award. Once it has been processed it will be reflected on MITPay. Please contact your department with further questions about processing.
We send your credit balance to you through direct deposit. After you set up direct deposit, you may either stop in to meet with your student services counselor, or contact us by phone or email to initiate your direct deposit transfer.
You can learn more about how to request a refund here.After you have completed the necessary loan requirements, your federal loans will disburse to your student account once your term registration becomes official, usually within the first two weeks of the term. Federal loans will be split evenly between all registered terms for the academic year. The amount of your federal loan will always be slightly more than the amount disbursed to your student account due to federal loan origination fees.
Private loan funds are received from your third-party lender and therefore the date the funds are sent to MIT is determined by your lender. Most private lenders will notify you that your funds have been sent to MIT.
MITPay and Atlas are two unique systems; you must fill out both direct deposit forms to receive their corresponding services.
Unfortunately, we do not have the permission to reset usernames or passwords for authorized users.
If you have forgotten your username, you will need to have your student reset your access to their account.
If you have forgotten your password, you can change it by clicking the "forgot password" link, which will send an email with instructions on how to reset your password. If no email has been received, we advise you to check your spam folder.
A negative balance indicates that your bill was overpaid and that you may be eligible for a refund. You may only receive your refund after the semester starts and your anticipated credits are disbursed to your student account.
The charges on your student account originate from different MIT departments. SFS is responsible for billing you for those charges. For a question about a specific charge please contact the MIT department where the charge originated. The department contact information is listed on your MITPay statement on the same line as the charge.
Online payments made through MITPay are reflected in your student account immediately. Payments made via check or Flywire, are updated upon receipt. Bills are updated monthly around the 10th of each month.