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Update November 2:
To learn more about the 2020–2021 academic year please see our financial support page and our expanded FAQ page. You can also read more about the evolving policies and other key questions related to MIT’s COVID-19 response.

Repay your loan: Your loan servicer

Repaying your loans on time will help you establish and maintain a good credit rating, as well as ensuring that there will be loan funds available for future MIT students to borrow.

Loan servicers are companies that handle billing and other services related to your loans. You repay your loans to your servicer. You may have more than one loan servicer if you borrowed under different loan programs.

Contacting your loan servicer

If you borrowed from MIT under the Federal Perkins Loan Program or the MIT Technology Loan Program, your loan servicer is Heartland ECSI.

For all other federal loans you borrowed as an MIT student or a student elsewhere, log on to the National Student Loan Data System (NSLDS) to locate your servicer. You’ll need a PIN to access this federal student financial aid database.

To locate your loan servicer for private loans, please contact your private lender.

Repayment tips

  • Notify your loan servicer every time you change your name, address, phone number, or email address.
  • Consider authorizing automatic electronic monthly payments.
  • Ask for help sooner rather than later. If there’s something you don’t understand or if you’re having trouble making payments, talk to your MIT Loan Counselor, even if you’ve left MIT.