Can I get a refund if I withdraw for medical reasons? Can I protect myself if I do need to withdraw?

If you need to withdraw for medical reasons, you may be able to get a pro-rated refund. Please contact the registrar’s office for more information.

Students and their families may also take out optional tuition insurance coverage in case you need to withdrawal for medical reasons. MIT offers a tuition insurance plan through GradGuard, a licensed insurance provider that specializes in higher education and student benefit insurance.

This elective insurance plan provides coverage for tuition and fees, including housing and meal plans if applicable. You are eligible for up to a 100% refund—depending upon the policy you choose—if you withdraw due to a medical reason including mental health conditions. Information on the tuition insurance plan is available at and you also have the opportunity to select coverage when you pay your bill online.

Please note: The deadline to enroll is the day before classes begin each semester.

Is my family eligible for tax benefits?

You can claim federal income tax credits for money you pay out of pocket or borrow for tuition and related expenses for your dependent child, yourself or other qualified family members. Read more on why form 1098-T is important for your family.

MIT submits a 1098-T form to the government for each student detailing the tuition amounts billed for the calendar year. Your 1098-T form is available on MITPAY beginning in late January. You will need to provide MIT with your social security number (SSN) or tax identification number (TIN) in the biographical data section of WebSIS.

MIT cannot provide tax advice; we provide this information solely for informational purposes. For more information on education tax incentives, including the American Opportunity Tax Credit and Lifetime Learning Credit, consult a qualified tax advisor, call the IRS help line at 800-829-1040 or read this IRS document: Tax Benefits for Higher Education (IRS Publication 970).

I forgot my MITPAY authorized payer username and/or password. How do I retrieve them?

Please work directly with your student. If necessary, your student can delete your access and set you up with a new account. View authorized payers to learn more.

Why is my student loan not credited to my account?

If this is the first time you are borrowing from a specific loan program you may need to complete the requirements by signing a promissory note and completing entrance loan counseling.  Check with a member of the financial aid delivery team for more information on these requirements.

How can my family make a payment if we do not have a U.S. bank account?

Most families opt to pay online, but you may also pay by check or wire. Please see the payment methods for more information.

Can I pay my bill with a credit or debit card?

MIT does not accept cash, credit card or debit card payments for student accounts.

I have a negative balance on my bill. What does this mean?

A negative balance indicates that your bill was overpaid and that you may be eligible for a refund. You may only receive your refund after the semester starts and your anticipated credits are disbursed to your student account. 

Who do I contact about one of the charges on my bill?

For a question about a specific charge please contact the MIT department where the charge originated.  The department contact information is listed on your MITPAY statement on the same line as the charge.

When will my bill be updated to show my recent payment?

To confirm a recent payment go to Account Activity on MITPAY.  Your bill is generated monthly and is not updated.

I thought I already signed-up for Direct Deposit, why do I have to do it again?

If your financial aid exceeds your charges, or your account is overpaid, you may be eligible for a refund, available after registration, which can be used for your out-of-pocket expenses, such as books and supplies. You must sign-up for direct deposit in MITPAY before requesting these funds.

To be paid for employment at MIT you must also sign-up for Payroll Direct Deposit in Atlas. This direct deposit form is in a separate system from MITPAY and you must fill out both to receive both.

What is the student life fee for? Is it a requirement?

The student life fee is a requirement. It funds activities devoted to enhancing the quality of student life, including student groups, activities and organizations, club sports, and the operation of the Zesiger Sports and Fitness Center.

I plan to waive health insurance, do I need to pay for it until the waiver is processed?

As long as you have submitted the health insurance waiver by the deadline, you do not need to pay for health insurance. More information on the Student Extended Insurance Plan is available from MIT Medical.

Why isn't my TA/RA reflected on my bill?

Your department processes your TA/RA award and once it has been processed it will reflect on MITPAY. Please contact your department with further questions about processing.