Frequently Asked Questions

• What is a tuition shortfall?
• When will the tuition shortfall payment plan become available to me?
• How do I enroll in the tuition shortfall payment plan and the payroll deduction option?
• What amount should I enter when enrolling in the tuition shortfall payment plan?
• When are payments due for the tuition shortfall payment plan?
• Do I have to re-enroll in the tuition shortfall payment plan and payroll deduction option every term?
• I enrolled in payroll deduction but it doesn’t seem to be working; do I need to do more?
• I enrolled in the payroll deduction option; why don’t I see a payment posted?
• What is a half-installment for the tuition shortfall payment deduction option, and how do I calculate it?
• I have a National Science Foundation fellowship and it doesn’t completely cover my tuition. What do I do?